What is IT Service Management?
“Common sense isn’t exactly common.” This is what the lead on my first formal consulting gig told me. “Most of what we advise people on is common sense, they’re just too busy fighting fires.” People [...]
“Common sense isn’t exactly common.” This is what the lead on my first formal consulting gig told me. “Most of what we advise people on is common sense, they’re just too busy fighting fires.” People [...]
“A journey of a thousand miles begins with a single step.” The key to practice adoption is maturity. The maturity of a practice will affect the value you derive from it and developing that maturity [...]