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ARTICLES2021-03-09T19:21:24+02:00

What is IT Service Management? Intro, ITSM, Latest Articles
March 11, 2021
READ MORE “Common sense isn’t exactly common.” This is what the lead on my first formal consulting gig told me. “Most of what we advise people on is common sense, they’re just too busy fighting fires.” People have been managing IT with varying degrees of success for decades now. We have multiple frameworks and...
Map Journey The Maturity Journey Intro, ITSM, Latest Articles, Maturity
March 9, 2021
READ MORE “A journey of a thousand miles begins with a single step.” The key to practice adoption is maturity. The maturity of a practice will affect the value you derive from it and developing that maturity is a journey. You don’t need to implement every piece of best practice for that practice right...
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WHEN ADOPTING IT PRACTICES MOST SMEs ARE A LITTLE  OVERWHELMED.

WE WILL LET YOU INTO A BIG SECRET:

YOU’RE MOST LIKELY OVERTHINKING IT.

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